SERVICES
Product Support
Our National Service Centre offers a 24 hours a day, 7 days a week, 365 days of the year nationwide service to our customers.
At Ultra Refrigeration Ltd, customer service excellence is a priority. We have a wide range of services to offer our clients - nationwide and 365 days of the year.
How Ultra can support your business
- Dedicated call management teams.
- A bureau offering remote monitoring of refrigeration, and mechanical and electrical assets across the UK.
- In-house technical experts providing remote support to our field teams.
- Managed service levels, ensuring client calls are handled quickly and efficiently.
- On-call support teams available 24/7, ensuring customer satisfaction at all times.
Right Engineer, first time...
Our National Service Centre uses the latest technology, allowing us to manage and deploy our field teams in a live environment, driving our ethos of 'right engineer, first time'.
Contact us to find out how we can help your business.
“We rely on Ultra Refrigeration Limited, as our outsourced Technical consultant, to help deliver innovative solutions for our clients in the food manufacturing and logistics sectors.”
Lisa Rowbotham - Blue Cube Portable Cold Stores
https://www.bluecubepcs.co.uk/
“We were and are still amazed with the energy savings iAir has given us over the last few years and continues to give us. We believe the iAir solution is a very impressive piece of kit.”
Knights Budgens of Hassocks
https://www.budgens.co.uk/
“Ultra are our outsourced technical consultant, who help deliver innovative solutions for our clients in the logistics and food related businesses.”
Lisa Rowbotham - UK Sales Manager
https://www.bluecubepcs.co.uk/
"We have worked with Ultra Refrigeration for many years. Their high quality approach and top-notch engineering skills enable them to produce outstanding solutions for their clients, built on proven components such as BITZER compressors."
Kevin Glass, MD Bitzer UK and Past President of the I.O.R. 2018-2020
https://www.bitzer.de/gb/en/
"Ultra Refrigeration Ltd have provided us with an excellent service and we look forward to completing future projects with them as our refrigeration contractor."
Nick Fraser - Fraser’s Retail
https://frasersbudgens.co.uk/
"Ultra Refrigeration develop some of the most innovative and exciting control software using the advanced features of our range of TDB controllers."
Andrew Chandler F.Inst.R. CEO & MD Resource Data Management Group Ltd.
https://www.resourcedm.com/
"As a retail food business, we were able to keep trading though out the lockdown period, thanks to Ultra's swift and efficient service. I thoroughly recommend these guys for all your refrigeration needs."
Simon Beckett - A. E. Beckett & Sons
https://www.beckettsfarm.co.uk/
OUR SERVICES
DESIGN
Our Design team is headed up by Steve Shipp – Ultra’s Managing Director, who is supported by a team of designers and engineers that all work together in designing bespoke solutions for a range of clients. Solutions can be simple and very complex in difficult business settings and locations.
MAINTENANCE
We offer at range of maintenance and call out options to suit your individual business needs. Regular air-conditioning and scheduled servicing will save money, and ensure your hardware continues to perform for many years after installation and with some of our bespoke solutions like I-Air work so effectively, little repair and or maintenance is required.
